Dry cleaning · alterations · Thames Ditton
Beautifully cared for. Collected and returned.
Dry cleaning, expert alterations and delicate care for your finest things — from Basma and Mazen, a much-loved Thames Ditton shop, with free local collection and delivery.
4.7★
Google reviews
Free
local collection & delivery
Master tailor
alterations by Basma
Same day
service available
Family-run · Thames Ditton
The care of a craftsman, the ease of a doorstep service.
Finesse is Basma and Mazen — a warm, family-run dry cleaner that Thames Ditton has trusted for years. Basma is a master tailor, so alongside beautiful dry cleaning you get real skill with a needle: alterations, repairs, wedding dresses and bespoke covers, all handled in-house with care.
It's the personal touch people come back for — friendly faces who know your name, delicate things treated as if they were their own, and free local collection and delivery so your dry cleaning barely interrupts your day. No job, they'll tell you, is too big or too small.
What we do
Dry cleaning and expert alterations, all in one place.
01
Dry Cleaning
Expert dry cleaning for suits, dresses, coats and delicate pieces — treated gently and finished beautifully.
02
Laundry & Shirt Service
Crisp laundered and pressed shirts, and a proper laundry service for the everyday essentials.
03
Alterations & Tailoring
A master tailor in-house — alterations, repairs and re-fits done properly, from a hem to a full re-cut.
04
Wedding & Occasion Wear
Wedding-dress specialists — cleaning, alterations and careful boxing for the pieces that matter most.
05
Curtains & Soft Furnishings
Curtains, blankets, duvets and bed linen — the big household pieces cleaned and freshened properly.
06
Bespoke Covers & Repairs
Made-to-measure covers and heavy repairs — sofa covers, cushions, and yes, even boat covers.
Why Finesse Dry Cleaning
The reasons people call back.
Free collection & delivery
We pick up from your door and bring everything back — local collection and delivery, free.
A master tailor in-house
Basma is a master tailor, so alterations, repairs and bespoke covers are done properly, on site.
A much-loved local
Thames Ditton has trusted Basma & Mazen for years — friendly faces who know your name.
Same-day when you need it
In a hurry? Same-day service is there when something has to be ready today.
Delicate things, safe hands
Wedding dresses, silks, curtains and soft furnishings — treated as carefully as if they were our own.
No job too big or small
From a single hem to bespoke sofa and boat covers — if it can be cleaned or mended, we take it on.
In their words
Loved by the neighbourhood.
The kind of place you stay with
“We've been bringing our dry cleaning to Basma and Mazen for many years now — nearly 15, I think! — and for good reason. They're both super friendly and the service is always excellent.”
★★★★★ — Ruth Clougherty, via Google
Cleaned, altered, beautifully done
“Mazin and Basma are wonderful, friendly and offer an excellent service. I've had items dry cleaned and altered at Finesse and the service and result were both brilliant.”
★★★★★ — Lucy, via Google
A made-to-measure sofa cover
“I had a beautiful sofa cover made, as my leather sofa is too smooth and slippery to sit on comfortably. I'm very happy with the cover — it's perfect.”
★★★★★ — Christine Pearson, via Google
Great quality, in a hurry
“Good quality clean for our curtains in a short time frame, despite only being given short notice. Great customer service, too!”
★★★★★ — Alex Rowe, via Google
In their words
“We would have no hesitation in recommending Finesse Dry Cleaning to anyone looking for a friendly and trusted service.”
★★★★★ — Ruth Clougherty, via Google
“Mazin and Basma are wonderful, friendly and offer an excellent service. I have had items dry cleaned and altered at Finesse and the service and results have always exceeded expectations.”
“Good quality clean for our curtains in a short time frame despite only being given short notice. Great customer service also!”
“I had a beautiful sofa cover made, as my leather sofa is too smooth and slippery to sit on comfortably. I’m very happy with the cover, it’s perfect.”
How we work
As easy as dropping it at the door.
01
Drop in, or we collect
Pop into the shop on Portsmouth Road, or book free local collection — we'll pick up from your door and bring everything back.
02
Cared for, by hand
Each piece is checked and treated for what it is — delicate dry cleaning, pressing, or Basma's expert needle for alterations and repairs.
03
Ready when promised
Your things come back fresh, pressed and beautifully finished — often same day when you need them in a hurry.
Where we collect
On Portsmouth Road, across Elmbridge.
Find us at Criterion Buildings in Thames Ditton, right by Winters Bridge. Our free collection and delivery covers Thames Ditton, Esher, Long Ditton, Surbiton and nearby. Not sure if you're on the round? Just ask.
Something that needs cleaning or mending?
Call the shop, or send a message and we'll come back to you.